Situation: Businesses face challenges in providing timely, accurate, and cost-effective first-level response to their customers, especially in highly complex subjects like legal, health, financial or other specialist areas.

Problem: Providing expert first-level guidance is often time-consuming, resource-intensive and involves expensive professionals. Moreover, businesses struggle to filter out the noise from the high volume of emails received daily, which impacts response time and customer satisfaction.

Solution: Our AI First-Responders service intelligently classifies and reroutes inbound emails, allowing businesses to provide timely, genuine expert first-opinion guidance and assessment, personalized support and reduce the need for expensive professionals for routine enquiries. The AI can remove 70-80% of email noise, freeing up valuable time and resources while still leveraging the power of AI.

Benefit: With our AI First-Responders service, businesses can save on costs, scale their operations, provide personalized support, and improve their responsiveness to customers. By using AI to provide first-level advice and guidance, businesses can focus on their core activities and make informed decisions.